MTN Fixed LTE
Wide Network Coverage
MTN Fixed LTE offers one of the widest available networks in South Africa, which means you’ll find coverage almost everywhere
Enjoy speeds of up to 150Mbps* in ideal Fixed LTE and network coverage conditions with compatible hardware
1 Month Data Rollover
If you don’t use it, you won’t lose it. Any unused Anytime Data rolls over for 1 month, so you can bank your unused data and use it later
Quick to Setup
Don’t wait around for installation, as soon as your router is delivered and your service is activated, you’ll have internet connectivity.
No OOB. No Surprise Bills.
Out of bundle rates do not apply. Simply top up your service when you run out of data.
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Get it now
Click here to complete your MTN Fixed LTE application now. No contracts. No mess. No fuss.
Frequently Asked Questions…
Where can I check if I have Coverage.
Our coverage map is currently under development. Send us a WhatsApp message now and we’ll let you know in a jiff.
What Speeds can I expect?
LTE is a wireless technology influenced by many factors and can therefore not guarantee a consistent speed. The device used plays an important role in us giving you a great speed experience, which is why we recommend buying your router from us where we can be pretty sure of a minimum of 10Mbps and a maximum of 150Mbps. Also because of the nature of the wireless network, we cannot offer any SLA’s on the service.
What is Night Time Data?
The Night Time Data period is between Midnight (12:00) and 05:59:59AM every day of the year.
How long will it take for my SIM / Router to be delivered?
Within 7 to 10 business days provided that payment has cleared and also stock dependent.
Do I need to RICA my SIM Card?
Yes, you will need to send us a copy of your ID and proof of residence (not older than 3 months) before we will be able to activate your service. We may request that you have copies of these to hand to the courier upon delivery of your SIM Card / Router.
How long does it take to activate after delivery?
Your SIM should be active within 30 minutes after delivery, provided payment has cleared and your RICA documents have been submitted. In extreme cases it can take up to 72 hours. If you have issues connecting after 30 minutes, please reboot your router and try again.
Which devices can I use with this service?
MTN only allows devices which have been network approved by MTN. This range of devices includes: Huawei B525, Huawei B612, Huawei B618 and the ZTE MF286. We cannot accept responsibility should you use this service in a device not listed and it doesn’t work.
How much will I save on hardware costs?
If you place your order now, you can save up to R1,600.00. This is subject to stock availability and promotional terms and conditions.
How many wireless devices can I connect to my router?
You can connect up to 64 wireless devices on the routers supplied by GreyTech.
Can I use this service on the go or only at certain locations?
The MTN Fixed LTE is designed to be used at your home or office and MTN will lock the service for the address for where you place the order to use the service.
Can I have multiple MTN Fixed LTE Services?
Yes, as long as each of these services is used at the address supplied at the time of your order.
Can I have a SIM Only Package?
It is always preferred that you use a router from us to ensure that it has the correct firmware configuration to use on our network, but we wont stop you from taking a SIM Only package and using a router that has been approved for use on our network.
Do I need to sign up for a contract?
No. We hate contracts. Our MTN Fixed LTE Services are offered on a month-to-month basis.
What happens if I get fibre coverage in my area?
Get in touch with us and we will switch your package from Fixed LTE to fibre in no time.
Can I top up?
Of course you can!
Do I need to change my APN settings?
If you order your LTE Router and SIM from us, we will preconfigure your Router to connect to the correct APN before it is shipped to you. If you make use of your own router, you will need to follow our APN setup guide here, or in the leaflet sent with your SIM.
Is the IP private or public?
MTN will only provide public, dynamic IP addresses for this service.
Can I upgrade or downgrade my service?
Yes, all Fixed LTE packages can be upgraded or downgraded. All service changes are only applicable from the 1st of the next month, regardless of when the service change request was submitted. This is a restriction from our provider.
What happens if I sign up in the middle of the month?
All fixed LTE services are charged pro-rata. So if you sign up in the middle of the month you will only pay half the amount and receive half the data for the rest of the month.
Does unused data roll over at the end of the month?
In bundle anytime data will roll over for up to 60 days within a calendar month. Unused Night Time Data and Bonus Data does not roll over.
How do I view my usage?
Simply login to your Control Panel and you’ll see your usage and available data.
Is there a cancellation policy?
Yes, should you cancel your Fixed LTE package with Free Router within 6 months, or your account falls into arrears, you will be automatically be charged a cancellation fee of R999. Should you decide to cancel your SIM only package, a calendar months’ notice will be required.